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Case Industry: Retail
Case Type: Decision
Skills Tested: Structuring, Analysis
Difficulty – Overall: 6/10 (Intermediate)
Difficulty – Structure: 7/10
Difficulty – Math: 5/10
Difficulty – Exhibits: 6/10
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<aside> ☕ You can self-practice this case or a take it as a Mock Interview in a Coaching Session. For self-practice, follow a sequential, untimed approach to maximize learning. Rushing or skipping sections is not recommended.
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<aside> ➡️ The case starts with the interviewer sharing the case prompt to the candidate
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Case Prompt by Interviewer: “Our client is a company called Banana. They have a flagship store located in Dubai Mall. It is October 2020. Due to COVID restrictions – the store is running into huge losses. Banana is considering pulling the plug on the store and shutting it down for good. Should they? Our client counterpart is the regional head of retail stores for Banana. He would an answer to his dilemma.”
<aside> 📝 Exercise: Write down a response to recap the case prompt. Speak it aloud to practice. Then see the ideal response shown.
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Learning Note: A concise yet comprehensive recap of the case prompt creates a positive first impression. Avoid common pitfalls such as omitting details, misinterpreting words, verbosity, verbatim repetition, or stuttering. Aim for a smart and efficient articulation.
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Ideal case recap by the candidate: “Thanks for that prompt! Just to ensure that I got all the details – our client, the regional manager of stores for Banana, has the Dubai Mall flagship store running into losses due to COVID lockdown restrictions and they want our steer on whether to shut down the store or not. Anything else you would like to add?”
Interviewer: “I think you have captured all the info alright.”
Candidate: “Great! I have some clarifying questions to know more about the client and the problem.”
<aside> ➡️ Next up: After recapping you should start asking Clarifying Questions to know more about the case and the client. Clarifying Questions are one of the most crucial assists in cracking the case efficiently.
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